DOWNTIME READY?
Our Mission
At Downtime Ready, our comprehensive clinical workflow assessment service identifies vulnerabilities, tests operational workflows, and measures your facility’s ability to maintain safe, effective care when technology fails. We provide downtime support to help you prepare—not just to survive a downtime, but to operate with confidence. Additionally, our EHR outage drill ensures that your team is ready to handle any technology disruptions.
Why Downtime Ready?
Network outages have cost U.S. healthcare organizations over $30 billion in the past two years. When systems go dark, how will your organization perform? Our downtime support kits and managed services are plug-and-play, requiring no on-site IT configuration. Whether it’s a planned outage or an unexpected cyber event, we ensure your team is equipped with the necessary tools and training to maintain clinical workflow assessments and stay operational with minimal disruption, including conducting EHR outage drills.
Our Services
Downtime Technology
We ensure your downtime systems are properly tested, strategically placed, and refreshed on a schedule that keeps them reliable when you need them most, providing essential downtime support during critical moments.
Clinical Workflow Assessment
Through a comprehensive clinical workflow assessment, we examine every step from patient intake to final billing, confirming you have the right downtime procedures in place to maintain safe, efficient operations even during EHR outages.
Situation Management
We review your Mean Time to Recovery (MTTR), assess your downtime communication protocols, and evaluate both service and application tiering to optimize your recovery strategy.
Table Top Exercises in Real Time
Written TTX Plans
Written TTX Plans
Written TTX Plans
Our written tabletop exercise (TTX) plans are fully customized to your organization and designed for local facilitation. With these plans in hand, your team can independently run effective TTX sessions, including EHR outage drills, to enhance downtime support and strengthen overall downtime preparedness and response through a thorough clinical workflow assessment.
Facilitated TTX
Written TTX Plans
Written TTX Plans
Our facilitated tabletop exercises include a clinical workflow assessment and are led by highly trained experts who guide your organization through every step of the process—either virtually or on-site. This hands-on approach ensures your team gains practical experience, immediate feedback, and actionable insights to strengthen downtime support during an EHR outage drill.
Full Service TTX
Written TTX Plans
Full Service TTX
Our most comprehensive option includes the expertise of a dedicated facilitator, an administrator, and a subject matter expert working together to deliver a robust, end-to-end tabletop exercise experience. This team approach not only ensures detailed planning and smooth execution but also provides deep technical insight during a clinical workflow assessment, enabling maximum preparedness for any EHR outage drill. Additionally, we offer downtime support to enhance overall effectiveness.
Assessments
Leadership Development
Full Service TTX
Gain a clear understanding of the risks that could impact your operations through a comprehensive clinical workflow assessment—and the strategies to address them. Our assessment process identifies potential vulnerabilities, evaluates your current safeguards, and equips you with actionable recommendations for downtime support, ensuring you can navigate EHR outage drills and downtime events with confidence.
Training
Leadership Development
Leadership Development
Equip your team with in-depth, scenario-based training that includes clinical workflow assessments to strengthen responsiveness during emergency situations. Our programs focus on practical skills, clear communication, and coordinated action—ensuring your organization can swiftly respond to EHR outage drills and provide effective downtime support when every second counts.
Leadership Development
Leadership Development
Leadership Development
Work one-on-one with our strategic planning experts to develop and execute targeted strategies, including a clinical workflow assessment, that achieve the goals most important to your organization. We provide tailored guidance, actionable recommendations, and measurable steps, such as downtime support and EHR outage drills, to strengthen your operational readiness.